Here's how it works
Click open the questions to discover the answers.
Discover the most frequently asked questions
What conditions apply to this promotion?
Exceptionally with this promotion, cancellation after the first purchase is not possible. A second purchase must be made within 4 months of the initial start of the subscription. Other adjustments can be made within the account.
How do I manage my subscription?
After starting your subscription you can easily create an account. Afterwards, you can always log in and manage your subscription.
Can I add and remove products?
It is possible to change the composition every delivery. So you can always add or remove products. Within a subscription it is also possible to add a product once.
Can I cancel my subscription at any time?
A flexible subscription can always be canceled unilaterally by the customer.
However, this is not possible if you start your flexible subscription with this promotion. In that case, a second purchase must be made within 4 months from the initial start of the subscription.
What are the available payment methods?
The following payment methods are available: iDeal, Bancontact, Credit Card, PayPal and EPS.
Will I always be notified for a new delivery?
7 days before an automatic delivery you will be informed. So you always have enough time to make the necessary adjustments.
What can I customize within a subscription?
- You can choose the date on which your order leaves our warehouse.
- You choose how many products to send.
- Determine every how many days, weeks or months an automatic order follows.
- Easily add products to your next order. Both one-time products and in subscription form.
- You can also easily remove or change products.
- You can easily edit all your data.
- Have enough stock for a while. Then skip the next order for a while.
Do I enjoy free shipping?
With an order value of €20 you enjoy free shipping. Otherwise, shipping costs are €3.90.